5-Day 1-6 Pax Premium Small Group Swiss Tour with 4 nights local 4-star hotel, covering Lucerne, Lungern, Iseltwald, Bern, Interlaken, Geneva, Montreux, Jungfrau, Lake Lungern, Lake Geneva and GoldenPass Line, Zurich round trip
Tour Code: 669989
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- Duration
- 5 Day(s)
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- Airport Pickup
- No
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- Language
- English
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- Start City
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- End City
- Highlights
- Itinerary
- Pricing
- What's Included
- Pick-up Location
- Reviews
- How to Book
- Special Notes
Highlights
- [Swiss Charm]Picturesque lakes and mountains, historic castles and alpine towns showcase the poetic beauty of the Alps.
- [Fairy Tale Hideaway]Visit Crash Landing on You filming sites, wander Lake Brienz waterfront and enjoy peaceful lakeside serenity.
- [Golden Pass Train]Ride the classic Golden Pass train with panoramic windows for stunning views of lakes and snow-capped mountains.
- [Premium Small Group]Exclusive 1-6 person group tour with 5-9 seat cars or Mercedes vans, full-time Chinese driver-guide service.
- [Quality Stay]4 nights of carefully selected local 4-star hotels, delivering comfortable and restful accommodation throughout the trip.
Itinerary
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Day 1:Zurich - Lucerne - Lungern - Iseltwald - Bern [Tue.] -
Summary of the Day:Today's Tour Highlights：Who says fairy tales are all make-believe? The small town of Lungern in Switzerland is a real-life fairyland! Turquoise lakes, rolling snow-capped mountains, and wooden chalets dotted across the hillside—every view is just like a postcard.We gather in Zurich in the morning and head to Lucerne to admire the stunning scenery of Lake Lucerne. Then we proceed to the fairy-tale town of Lungern for a leisurely tour of Lake Lungern and the townscape, perfect for taking endless photos. Next, we visit Iseltwald, made famous across Asia by the hit drama Crash Landing on You. After a short stop, we travel to Bern, the capital of Switzerland, for a city sightseeing tour before checking into the hotel.Accommodation: Bern or surrounding small towns.Lucerne (Stay: approx. 1.5 hours)Located in central Switzerland, Lucerne is hailed as Switzerland’s most beautiful and ideal tourist city, as well as a top favorite resort among locals. A time-honored cultural city, it has long inspired countless artists. Visit the Lion Monument that tells the story of Swiss loyalty and perseverance, along with iconic landmarks including the Chapel Bridge and Octagonal Water Tower.Lungern (Sightseeing: approx. 60 minutes)Traditional Swiss wooden chalets decorated with colorful flowers look just like the cover of a fairy tale. Stroll along the town’s stone paths and feel time slow down. The church spire set against snow-capped mountains creates postcard-perfect scenery at every turn.Iseltwald (Sightseeing: approx. 60 minutes)Nestled on the southern shore of Lake Brienz, Iseltwald is listed as a Swiss heritage site. Its lakeside pier has become extremely popular thanks to the classic Korean drama.Bern (Sightseeing: approx. 1 hour)Bern is a well-preserved medieval old town. Charming ancient clock towers, fountains dotted along cobblestone streets, and traditional red-tiled roof buildings together form an exquisite and timeless picturesque scene.1.All guests joining the local tour enjoy complimentary door-to-door pickup and drop-off service within a 15-kilometer radius of the city center.Alternatively, you may proceed to the designated meeting point to board the coach on your own. Please arrive at the meeting point 10 minutes in advance.
2.No room-sharing service is provided for this package.Paid Airport Transfer Service1.The transfer fares for this tour are only applicable to Zurich Airport (ZRH).2.The listed transfer charges are valid only for service hours between 07:00 and 22:00. Additional fees will apply for services outside this time window.3.The driver’s waiting time for airport pickup is limited to 90 minutes after the flight arrival time. The driver may leave without liability if the waiting time is exceeded. A new fee will be charged for any rescheduled pickup.4.This service is only available for bookings made 15 days prior to the tour departure date, with flight details provided at least 7 days before departure. We regret that the service cannot be arranged if the above requirements are not met.5.For charges regarding other airports, pickup/drop-off locations and time slots, feel free to enquire separately; we can arrange such services on your behalf.6.The additional airport transfer service covers transfers from the airport to pre-tour/post-tour hotels, as well as between the airport and tour meeting/drop-off points.Meals Included: Breakfast:None / Lunch:None / Dinner:NoneHotel: Best Western Plus Hotel Bern/Swissotel Kursaal Bern/Hotel Krone/Hotel Ambassador/Sternen Muri/harry’s home Bern-Expo or similar hotels
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Day 2:Bern - Interlaken(Jungfrau/First) - Grindelwald - Bern [Wed.] -
Summary of the Day:Today’s Tour Highlights: Nestled between Lake Lucerne and the Jungfrau lies a healing landscape. Rolling green slopes undulate like waves, dotted with rustic wooden chalets, while the snow-capped peaks of the Alps glow softly in the distance.When morning mist lingers, the hillside turns into a dream veiled in delicate gauze; when sunlight pours down, every blade of grass shimmers with golden rays.The tinkling bells of cattle and sheep drift on the breeze, and wildflowers spread into an endless sea underfoot.Free from rush and hustle, only the romance of seasonal cycles prevails: dandelions in spring, the galaxy on summer nights, light frost on autumn mornings, and creamy snow-curved slopes in winter.This breathtaking paradise is Grindelwald.
Depart in the morning for the Jungfrau region. You may opt to take Europe’s highest-altitude railway at your own expense, passing through the renowned ski and hiking resort of Grindelwald to ascend the stunning Jungfrau. Head to the Sphinx Observation Terrace to overlook the snow-covered Jungfrau and the Aletsch Glacier, Europe’s largest and longest glacier.Alternatively, take the cable car to Mount First at your own expense and experience the cliff walk completed in 2015. Due to time constraints, only one option between Jungfrau and Mount First is available.Overnight: Bern or surrounding cities.[Jungfrau](Cable car/train ticket excluded; around 4 hours for round-trip transportation and sightseeing).Lying 20 to 30 kilometers south of Interlaken, Jungfrau stands at an altitude of 4,158 meters, ranking among the prominent peaks of the Alps.The summit is permanently covered in ice and snow, while the foothills boast lush green meadows and picturesque scenery. It is a world-famous destination for sightseeing and outdoor sports.The Jungfrau Region was inscribed as a UNESCO World Natural Heritage Site in 2001.[Mount First](Cable car ticket excluded; around 3 hours for round-trip transportation and sightseeing).Located in Grindelwald, Mount First sits at 2,168 meters above sea level. It is a top ski resort and renowned hiking paradise in Switzerland.Even in winter, numerous visitors come for mountain hiking along the brand-new summit trail at the First top station.The summit observation deck offers the finest panoramic view of Grindelwald, with majestic peaks including Wetterhorn, Schreckhorn and Eiger unfolding right before your eyes.Mount First is also famous for a wealth of recreational alpine activities. All activity fees are at your own cost; please assess your physical condition before participation.[Grindelwald](Sightseeing: approximately 60 minutes).Boasting extraordinary natural beauty, Grindelwald is hailed as one of the most beautiful towns in the world.Surrounded by the Alps on all sides, the town features vast grasslands, dense forests, lofty mountains and idyllic countryside scenery, making it an unrivaled travel destination.[Interlaken](Free time: approximately 1 hour).Nestled between Lake Thun and Lake Brienz in the Alps, Interlaken enjoys a mild climate all year round with stunning lake and mountain scenery, regarded as a favorite summer resort among Swiss locals.Hoheweg is the main bustling commercial street in Interlaken.1.Jungfrau Cable Car & Train Tickets: Tickets are available for purchase on-site, but queues can be long during peak seasons. To save time, you are strongly recommended to book in advance via the official website: https://top-of-travel.jungfrau.ch/en/booking/joch/1Recommended schedule:Take the cable car from Grindelwald Terminal at 09:46 - transfer to a train at Eigergletscher to reach the Sphinx Observatory → return by train at 13:17 back to Grindelwald Terminal.2.First (Fiesch) Official Booking Website: https://top-of-travel.jungfrau.ch/de/booking/first/13.Agent Booking ServiceWe can also assist with booking these two optional activities. Please confirm at least 10 days in advance.Meals Included: Breakfast: Breakfast Buffet / Lunch:None / Dinner:NoneHotel: Best Western Plus Hotel Bern/Swissotel Kursaal Bern/Hotel Krone/Hotel Ambassador/Sternen Muri/harry’s home Bern-Expo or similar hotels
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Day 3:Bern - Zermatt - Montreux [Thu.] -
Summary of the Day:Today’s Tour Highlights: Zermatt is a car-free mountain resort where only electric shuttles and trains are allowed. It features 245 km of ski slopes and well-established glacier hiking trails, ranking among the world’s top ski destinations and premier hiking paradises.Here you can admire the iconic Matterhorn, the pride of Switzerland. Towering sharply toward the sky with its distinctive pyramidal shape, it stands as the symbol of the Alps. At sunrise and sunset, its snow-capped massif glows with a metallic luster, creating a breathtaking view.Depart in the morning for Zermatt. Private vehicles are not permitted into Zermatt; you will take a train from Täsch to Zermatt. Nestled among the Alpine peaks, the old town of Zermatt is a world-famous car-free mountain resort.You may optionally take the Gornergrat scenic train at your own expense to the viewing platform for panoramic views of the majestic Matterhorn.Overnight: Montreux or surrounding cities.[Zermatt](Sightseeing: approx. 3.5 hours).Nestled amid the Alpine mountain range, Zermatt is known as the City of Glaciers. As a renowned car-free mountain resort, it boasts a serene environment and fresh alpine air, with spectacular views of towering peaks and sprawling glaciers.
[Matterhorn](Train ticket not included; to be purchased on site by guests).The highlight of Zermatt is undoubtedly the Matterhorn, hailed as the King of Mountains.The famous Gornergrat Viewpoint offers sweeping vistas of the Matterhorn and Europe’s longest glacier.Other iconic spots include Lake Riffelsee, famous for its perfect reflection of the mountain; Klein Matterhorn viewpoint, a paradise for skiers; and Lake Schwarzsee, the alpine lake closest to the Matterhorn.Meals Included: Breakfast: Breakfast Buffet / Lunch:None / Dinner:NoneHotel: Mona Montreux/Hotel Eden Palace Au Lac/Golf Hotel Rene Capt/Continental Hotel Lausanne/Agora Swiss Night by Fassbind/Hotel de la Paix Lausanne/Modern Times Hotel, Vevey, A Tribute Portfolio Hotel/ or similar hotels
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Day 4:Montreux - Geneva - Morges - Montreux [Fri.] -
Summary of the Day:Today’s Tour Highlights: The picturesque Lake Geneva and the majestic Alps weave together poetic pastoral scenery. The gentle slopes of the Lavaux Vineyards outline the landscape, while Morges, Vevey, Montreux and more shine like pearls strung along the lakeshore.Lush pastures, traditional wooden chalets, towering mountain peaks and magnificent rivers combine to form a stunning earthly paradise.In the morning, we head to Geneva for sightseeing, then proceed to Morges, the beloved town of Audrey Hepburn. We will pass the picturesque terraced vineyards of Lavaux before arriving in Montreux, the romantic capital of jazz.Overnight: Montreux or nearby cities.
[Geneva](Sightseeing: approx. 1.5 hours).Visit Geneva Old Town, Lake Geneva waterfront, the Flower Clock, Jet d’Eau Fountain and the exterior of the United Nations Palace of Nations.[Morges](Sightseeing: approx. 1 hour).A charming lakeside town known as the pearl of Lake Geneva. Audrey Hepburn spent her final years in the small village of Tolochenaz on the west side of town, making Morges world-famous ever since.[Montreux](Sightseeing: approx. 1 hour).Nestled between mountains and lake, Montreux is an idyllic small town hailed as the Swiss Riviera.Churches and quaint residences scatter across the town, while hillsides are blanketed with vineyards for fine wine production. Its timeless charm has long made it a favored resort for European royalty and celebrities.[Chillon Castle](Entrance ticket included).Chillon Castle is one of Switzerland’s most famous historic landmarks. Its unique charm has captivated countless renowned artists and literary giants.Famous figures including Jean-Jacques Rousseau, Victor Hugo and Lord Byron were deeply inspired after visiting the castle, leaving behind numerous timeless masterpieces.
Meals Included: Breakfast: Breakfast Buffet / Lunch:None / Dinner:NoneHotel: Mona Montreux/Hotel Eden Palace Au Lac/Golf Hotel Rene Capt/Continental Hotel Lausanne/Agora Swiss Night by Fassbind/Hotel de la Paix Lausanne/Modern Times Hotel, Vevey, A Tribute Portfolio Hotel/ or similar hotels
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Day 5:Montreux - GoldenPass Line - Spiez - Lauterbrunnen - Zurich [Sat.] -
Summary of the Day:Today’s Tour Highlights: A trip to Switzerland is never complete without experiencing the GoldenPass Line.Known as the world’s most scenic train route, it crosses the heart of the Alps and passes breathtaking spots including Lucerne, Interlaken and Montreux. Every view outside the window is movie-like scenery, as if you are sitting inside a flowing Swiss landscape painting.In the morning, board the GoldenPass train from Montreux to Spiez. Explore the town of Spiez, then visit the waterfall village of Lauterbrunnen. We will arrive in Zurich in the evening, where the tour concludes.[GoldenPass Line](Approx. 2 hours ride, 2nd class seat).The GoldenPass Express directly connects two stunning Swiss destinations — Interlaken and Montreux.Previously separated by different railway gauges, the direct route is now realized thanks to the latest variable-gauge bogie technology. We will take the section from Montreux to Spiez.[Spiez](Sightseeing: approx. 1.5 hours).Spiez lies on a bay along the southern shore of Lake Thun, surrounded by snow-capped mountains with fresh alpine air.The lake water is crystal clear, framed by snowy peaks. The Niederhorn mountain range stretches into the Bernese Alps, presenting a magnificent panoramic alpine view.[Lauterbrunnen](Sightseeing: approx. 1 hour).Lauterbrunnen is a charming village south of Interlaken. More than 70 waterfalls and mountain streams cascade down the cliffs. Its German name literally means “many springs”, earning it the well-deserved title of Waterfall Village.A secluded paradise embraced by mountains, Lauterbrunnen remains quiet, authentic and free from excessive commercialization. Savoring its natural landscape here is truly a precious treat.The iconic Staubbach Falls is the town’s landmark attraction, praised in poems by Goethe and Wordsworth. Pure spring water leaps off the cliff and plunges hundreds of meters in a sheer drop, leaving a deeply impressive sight.
Departure Drop-off Information
17:00 Lucerne Central Station (Hauptbahnhof SBB Luzern)
Address: Bahnhofplatz, Luzern 6003
18:00 Zurich Central Station (Hauptbahnhof Zurich)
Address: Bahnhofplatz 15, 8001 ZurichMeals Included: Breakfast: Breakfast Buffet / Lunch:None / Dinner:None
Pricing
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Holiday Price/Person By Occupancy :
Accommodation Policy1、Single room for one guest; twin room priced per person for two guests. Max 2 adults per room, no triple room available.2、Twin beds as standard; no extra bed. Queen bed not guaranteed. Extended stay hotels may differ from group hotels.3、2 adults + 1 child (under 11): free triple room upgrade, child without bed with 10% discount. 2 adults + 2 children require 2 rooms.4、Check-in: around 15:00; Check-out: around 10:00. Continental breakfast included (coffee/tea, juice, bread, jam).5、European hotels with smaller rooms & simple amenities. Personal toiletries are required. Some hotels have no air conditioning due to local environmental regulations.6、Hotel rates subject to peak season surcharge, final price prevailing.General Notice1、Infant counts as one passenger. Baby seat needs prior confirmation.2、Mandatory & optional items to be paid locally. Valid passport and visa are required.Pre & Post Tour Hotel1、Extra 1-night hotel available before and after the tour. Local city tax to be paid on site. No room sharing service.2、Early check-in is not allowed. Luggage storage available before 15:00 check-in.3、Tour guide will transfer guests to post-tour hotel, and inform next-day transfer details.Airport Transfer Terms1、Group transfer only between airport and group hotel.2、Please confirm correct name and roaming phone number.3、Driver arrives 30 minutes after flight landing.4、Notify customer service for flight changes. Fee non-refundable if adjustment fails.5、Free waiting time: 90 minutes after arrival. Extra charge for additional pickup.6、Drop-off arranged 4 hours before departure. Agency bears no liability for delay caused by traffic or force majeure.
What's Included:
1. [Hotel]: Local standard 4-star hotels with a Booking rating of 7.5 and above. Twin room based on two guests per room, for a total of 4 nights.
2. [Meals]: Daily buffet breakfast at the hotel.
3. [Taxes & Fees]: All on-tour charges including tourist city tax, city entry fee, accommodation tax, meal allowances for driver and guide, and all kinds of tourism-related taxes.
4. [Transportation]: 5-seater sedan for 1-2 passengers;7-9-seater Mercedes luxury van for 3-6 passengers.
5. [Tour Guide Service]: Full-time Chinese-speaking driver-guide service with service tips included.Services cover hotel-to-scenic-spot transfers, inter-city transportation, local travel introduction and restaurant recommendations.Guests explore scenic spots on their own after arrival; the staff will wait outside the attraction for your return. Thank you for your understanding.
6. [Luggage Allowance]: 1 checked baggage up to 23KG plus 1 piece of carry-on luggage per guest.
7. [Entrance Tickets & Included Rides]: Included first-entry tickets and transportation: GoldenPass Line 2nd Class seat, Tasch-Zermatt round-trip train ticket, Chillon Castle admission.All other attractions are free open sites, exterior viewing only, or optional at guests’own expense.
What's Excluded:
1、Round-trip airfare, train tickets and all personal transportation fees.
2、International air tickets, excess baggage and overweight baggage fees charged by airlines.
3、Tips: €8 / £8 per person per day for local guide and driver. Extra transfer fee in cash for guests using complimentary airport pickup & drop-off (child same rate as adult).
4、Entrance tickets, island ferry tickets and optional extra activities. Pre-booking is recommended for popular attractions.
5、City entry tax & accommodation tax, to be paid in cash to tour guide on board (amount varies by route).
6、Personal expenses: lunch & dinner (excluding complimentary or pre-included meals), in-room drinks, phone, laundry, compensation for damages and other personal charges.
7、Travel insurance, passport and visa application fees.
8、Extra expenses caused by force majeure such as strike, traffic delay and other uncontrollable factors.
9、Mandatory fees stated in the itinerary must be paid upon booking or tour departure.
10、Any other expenses not listed in the inclusions.
Baggage Regulation
1、Limited luggage space on coach.Each passenger is allowed one checked baggage only (max 30kg, total linear dimensions within 158cm).Extra baggage may be refused by the driver. If space is available, an extra handling fee of €5 per baggage per day will be charged.
2、Amendment & Cancellation Policy (Regular Shared Tour)
Cancellation & Modification Policies
<Circular Shared Tour>
1.Changes of Lines
(1)If you need to change your line more than 10 days before departure, a change fee may be imposed at the company’s discretion and no guarantee will be offered for a successful change.
(2)We do not accept to change your line within 10 days before departure.
(3)When the total fee for the new order is less than the original one, a change fee of 20% of the original fee will be charged.
(4)When the total fee for the new order is more than the original one, a change fee of 15% of the original fee will be charged.
2. Cancellation due to personal reasons, the tour expenses incurred shall be paid according to the following criteria:
(1) 19+ days before departure: both parties can make any adjustment to advance or postpone the departure without any deduction in fees;
(2) 11-18 days before departure: 60% of the total tour fee will be deducted;
(3) 0-11 days before departure: 100% of the total tour fee will be deducted;
If the deduction under this policy is less than the actual costs, guests should pay according to the actual costs, but the maximum amount should not exceed the total tour fee.
(4) If guests decide to cancel the changed itinerary, the cancellation term should be based on the original departure date.
3.Refund Policy
(1) In case of force majeure events (e.g., adverse weather, war, strikes, earthquakes), we will refund the unhappened expenses according to the travel agency agreement. However, fees for gift items will not be refunded.
(2) Since accommodation and transportation are bundled services, if some projects are missed due to your own reasons, they will be deemed to be automatically abandoned, and you will not be refunded any fee from our company. We appreciate your understanding.
Pick-up Location
- Zurich
- Lucerne
| Time | Location |
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| 09:00am |
Zurich Central Station (Main Entrance) (After meeting up, no Zurich sightseeing, depart directly for Lucerne.), Zurich ( Limited to , Tue for date of departure)
Bahnhofplatz 15，8001 Zurich
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Reviews
All reviews are from verified customers
How to book
How to book:
Your purchase does not guarantee confirmation. Your purchase will initiate a reservation process. We will confirm with you via email within one to two business days.
Prices may vary due to availability. We reserve the right to make price adjustment without prior notice.
Please refer to our Customer Amendment, Cancellation and Refund Policy before you make reservation.
Local tour provider reserves the right to make modifications to tour arrangements including order of tour activities, hotel and its location if deemed necessary.
Booking process:
| 1. Place Order: | Choose the departure date, pick-up location, number of adults/children, and tours or activities that you like, provide all required information and then place your order. |
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| 2. Complete Payment: | You can pay with Discover, Master and Visa card, or with PayPal. Once you have completed the payment, you will receive a Reservation Form. The Reservation Form is not your voucher. |
| 3. Confirm Order: | Confirmation of your order will take up to 2 business days, depending on availability. If the tour you have chosen is unavailable or cancelled, we will offer you a full refund. |
| 4. Get E-Voucher: | Once your order has been confirmed, we will immediately send an E-Voucher to your email. Please read it carefully and keep it with you while traveling. |
After You Book:
Immediately after submitting your reservation you will receive a Receipt of Reservation via email.
Within one to two business days of submitting your reservation you will receive a confirmation email from us. If you need to book an airline ticket, we recommend that you do so after you receive a confirmation of your tour reservation from us.
An E-Ticket will be sent to you via email as soon as details of your reservation are confirmed or your supporting information is received by us. We will provide you with all detailed information about your tour on the E-Ticket. Contact information for local tour provider will be included on E-Ticket for your convenience or re-confirmation purpose if re-confirmation is required.
Simply print your E-Ticket and present it with your valid photo ID on the day of your activity to your tour guide. Please remember E-Ticket is your proof of purchase.
Amendment/Cancellation/Refund policy
Once you receive your electronic travel voucher, your order has been confirmed. For any reason that you cannot attend the tour or desert the groupearly, there will be no refund for unused tours. All flights and hotel cannot be changed or canceled once confirm.
- 1U.S. & Mexico travel packages
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| 7 Days Prior to Departure Date | Non-refundable |
| 8-14 Days Prior to Departure Date | 50% of payment is refunded |
| 15-29 Days Prior to Departure Date | 75% of payment is refunded (Mexico is 60%) |
| 30 or More Days Prior to Departure Date | 90% of payment is refunded |
- 2Alaska travel packages
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| 10 Days Prior to Departure Date(including 10 days) | Non-refundable |
| 11-21 Days Prior to Departure Date | 45% of payment is refunded |
| 22-30 Days Prior to Departure Date | 65% of payment is refunded |
| 30 or More Days Prior to Departure Date | 90% of payment is refunded |
- 3Hawaii travel packages (exclude Hawaii inter-island air ticket)
| Cancellation Made Within | Refund Policy |
| 7 Days Prior to Departure Date | Non-refundable |
| 8-14 Days Prior to Departure Date | 15% of payment is refunded |
| 15 or More Days Prior to Departure Date | 50% of payment is refunded |
| Tour package with "Once confirmed, no refund" notice | Non-refundable |
- 4Canada travel packages
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| 17 Days Prior to Departure Date | Non-refundable |
| 18-24 Days Prior to Departure Date | 45% of payment is refunded |
| 25-36 Days Prior to Departure Date | 65% of payment is refunded |
| 36 or More Days Prior to Departure Date | 85% of payment is refunded |
Surcharge for hotel upgrading is non-refundable
- 4Yellowstone National Park travel packages
Please refer to "Cancellation and Refund Info" for individual tours.
- 6European travel packages
Once the Europe Tour package orders and sends a "Tour Confirmation Form" or "E-voucher", no fees will be refunded. Cancellation of special circumstances will be carried out in accordance with the specific provisions of the "Precautions" in each route.
- 7Australia travel packages
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| Air ticket included in the product | Non-refundable |
| 14 Days Prior to Departure Date | Non-refundable |
| 15-29 Days Prior to Departure Date | 75% of payment is refunded |
| 30 or More Days Prior to Departure Date | 90% of payment is refunded |
- 8New Zealand travel packages
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| 21 Days Prior to Departure Date | Non-refundable |
| 8-14 Days Prior to Departure Date | 40% of payment is refunded |
| 15-29 Days Prior to Departure Date | 70% of payment is refunded |
| 30 or More Days Prior to Departure Date | 90% of payment is refunded |
- 9Africa travel packages
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| Tour package with "Once confirmed, no refund" notice | Non-refundable |
| 21 Days Prior to Departure Date | Non-refundable |
| 22-29 Days Prior to Departure Date | 40% of payment is refunded |
| 30 or More Days Prior to Departure Date | 90% of payment is refunded |
- 10South America travel packages
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| Tour package with "Once confirmed, no refund" notice | Non-refundable |
| 7 Days Prior to Departure Date | Non-refundable |
| 8-14 Days Prior to Departure Date | 70% of payment is refunded |
| 15-29 Days Prior to Departure Date | 50% of payment is refunded |
| 30 or More Days Prior to Departure Date | charge $200 penalty, the rest will be refund |
- 11Attraction tickets/ Show tickets/ Bus tickets
- 12Cruise itinerary (any changes is deemed to be cancelled)
| Cancellation Made Within | Refund Policy |
| 14 Days Prior to Departure Date | Non-refundable |
| 15-29 Days Prior to Departure Date | 20% of payment is refunded |
| 30-55 Days Prior to Departure Date | 40% of payment is refunded |
| 56-90 Days Prior to Departure Date | charge $330 penalty per person, the rest will be refund |
The Miami Cruise Line cancellation is subject to the cruise company rules
- 13Reservation made 7 Days Prior to Departure Date
Reservations made 7 days prior to departure date are non-refundable if cancel due to personal reason, regardless of whether you have received the Confirmation Form or E-voucher.
- 14Confirmed order
The following terms apply to the refund policy when canceling or changing a confirmed order
(a) Reducing the number of travelers
(b) Rescheduling tour departure date
- 15Cancel amended order
If cancel the order that has been rescheduled tour departure date, refund policy will be applied to the original tour departure date.
- 16Cancellation of free-fare passenger of "buy 2, Get 1 or 2 Free" offers (exclude Yellowstone National Park tours)
If cancellation of free-fare passenger(s) is made at least 10 days before tour departure date, the reservation will be subject to a $50.00 Amendment Fee. No-show or cancellation within 10 days will be assessed a penalty fee as amount of child price.
- 17The specific amendment/refund criteria after receive Confirmation Form and E-voucher:
(a)If amendment is made at least 7 days before tour departure date, the reservation will be subject to a $50.00 Amendment Fee and any other surcharge.
(b) You can fill the flight information one-time for free after receive Confirmation Form, and will be charge $50 Amendment Fee after.
(c)If a tour is scheduled to depart within the next 7 days, we will not change a traveler's departure date and will not offer a refund.
- 18How to Change/ Cancel a Reservation
Amendment or Cancellation must be made by filling out and signing the Usitour Amendment Request Form and Cancellation Request Form. Please email, fax or mail to us, and confirm of receiving by calling us. We will process your request within 7 to 15 business days.
Email: service@usitour.com
Fax: 626-768-3706
Special Notes
1、Guests shall arrive at the designated meeting point 10 minutes in advance. No waiting for late arrivals with no refund. Guide will lead boarding. Guests with pre-tour hotel stay may meet directly at the hotel.
2、 Please arrange subsequent transportation reasonably after tour ends. Guests with post-tour accommodation will be dismissed at the hotel lobby.
Tour Guide Service
1、Guide service is only valid during group itinerary. No service for extra nights, free time and regular public transport.
2、Due to local regulations, outdoor guiding outside the coach is restricted. Sightseeing information will be briefed on board for self-guided visiting.
Temperature & Dress Code
1、Spring & Autumn (5°C–20°C): windbreaker, sweater, waterproof jacket, long sleeves & trousers.
2、Summer (20°C–30°C): short sleeves, thin pants, light jacket, sun hat & sunglasses.
3、Winter (2°C–8°C): heavy coat, sweater, scarf, gloves and warm accessories.
Traffic Regulation
1、Itinerary is for reference only. Route, attractions and accommodation are subject to adjustment according to local traffic conditions.
2、European law limits driving hours: max 10 hours per day, minimum 12-hour daily rest; 20-minute break after every 2 hours driving.
3、Extra overtime service requires driver consent, with overtime fee of €50–€200 per hour. Please follow schedule to ensure smooth trip.
4、Air conditioning is prohibited while parking for environmental protection.
5、Walking around during driving is forbidden. The company shall not be liable for any personal injury.
Important Reminders
1、Most scenic spots have no coach access, walking required. Limited on-board waiting for guests with limited mobility, no refund or compensation for missed attractions.
2、Mandatory daily tips: €8 per person for guide and driver (adult & child same rate).
3、Please present travel voucher for check-in. Contact emergency number for special situations.
4、Valid passport & visa required with validity over 6 months. Entry rejection by immigration is guest’s sole responsibility with no refund.
5、Valuables and documents should be kept by guests personally. The company takes no responsibility for loss.
6、Personal medication is recommended. Please comply with local drug import regulations.
7、Meals and entrance tickets are self-paid; please prepare sufficient local currency.
8、All guests must abide by local laws. Contraband and illegal goods are strictly prohibited.
9、Early departure, separate return or mid-tour leave is allowed with assistance. No compensation for resulting expenses or delays.
10、The guide has the right to dismiss guests who disrupt group order or endanger public safety with no partial refund.
11、Itinerary adjustment caused by vehicle breakdown, traffic jam, bad weather, strike or emergencies is acceptable with no claim for refund.
12、All travel arrangements are subject to actual on-site adjustment without objection.
13、The company is not responsible for disputes between shared room guests.
14、Transport and hotel operators have independent liability clauses. The company shall not be liable for luggage loss, accident or property damage.
15、Travel insurance and luggage insurance are highly recommended.
16、Bilingual groups (Chinese & English guests) may be combined in one coach if passenger number is limited.
- 1 passenger guaranteed departure
- Best Price Guarantee